Guidelines for D&P Recruitment temporary workers

Working Hours

All assignments are undertaken on a standard 37.5 hour working week unless otherwise agreed with your consultant and the client organisation concerned. If you are unable to work the expected hours for any reason you must ensure that you advise your consultant in advance.

Presentation/Dress Code

Whilst on assignment through D&P Recruitment, it is expected that you will be suitably attired for work in line with the dress code and expectations of the organisation with which you are working.

D&P Recruitment expects you to conduct yourself in a professional manner at all times and to try to keep interviews, personal calls and appointments to an absolute minimum during the working day.

Personal Communication

Use of client's equipment to browse the internet, send personal email or make personal calls is not permitted and unless otherwise asked, your mobile should be switched off during working hours.

Code of Conduct

Please respect the code of conduct and regulations of the organisation you are assigned to, ensuring that you maintain confidentiality at all times.

Rates of Pay

The rate of pay for each assignment will be agreed in advance with your consultant and will remain effective for the duration of the assignment. Any overtime worked will be at the same rate unless otherwise agreed.

Should the duties involved change significantly during the assignment and you feel a review of your pay rate would be appropriate, please contact your consultant to discuss the situation.

Getting Paid

To ensure that you are paid correctly and on time for work carried out, it is essential that you fully complete a time sheet for each week worked and that your direct line manager for the assignment signs it. Only correctly completed time sheets can be paid.

Timesheets must be posted to reach the payroll department (address on the top of each time sheet) by Monday Midday to prevent unnecessary delays in payment.

Correctly completed time sheets received on time will be paid via BACS on the Friday of the week following the week worked.

Time sheets and related documents posted to the payroll department should be clearly market 'Temp Payroll'.

Payment and Holiday Pay

Understanding your payslip

Your payslip will show separate payment details for your rate of pay tax and national insurance deductions.

Method of payment

Payment is made weekly in arrears directly into your bank or building society account via the BACS system. If you do not have a bank account, it is essential to open one. You can expect payment into your account every Friday, however this is dependent upon you submitting a correctly completed timesheet every week.

NB: Payments cannot be paid into third party accounts and all cheques are 'Account Payee only'.

Your payslip will be emailed to you or can be collected from our office, and will show the BACS payment date and bank account credited.

It is essential that you complete a bank account details (BACS) form and send it to our Accounts Department appended to your first timesheet. Failure to do this may result in your payment being delayed.

You will find BACS forms in your starter pack, these can be obtained from your consultant.

If you wish to check that payment has been made to you, you should first contact your bank for confirmation that a BACS payment has been made to your account. Please note that checking your account using a bank ATM machine may not give up-to-date details as the information is only updated periodically.

Holiday Pay

For the purposes of this document, 'Workers' refers to temporary workers of PAYE status registered with D&P Recruitment.

D&P Recruitment is responsible for recording and paying holiday pay.

Please note, D&P Recruitment is not responsible for paying holiday pay to workers who work via a Limited Company. It is the Limited Company's responsibility to ensure their workers receive holiday pay.

All Workers are statutorily entitled to a maximum 28 days holiday per annum pro rata. If a Worker does not work a full year, then his or her holiday entitlement is pro-rated (e.g. a part-time Worker working three days per week would get 3/5ths, which is 16.8 days (3/5*28).

A tool to help temporary workers calculate holiday pay, as temporary workers holiday entitlement is not calculated on the same basis as an employee. A permanent employee will accrue the current statutory entitlement of 5.6 weeks holiday over the full 52 weeks of the year whereas temporary workers will only accrue the 5.6 weeks over 46.4 weeks as the entitlement only accrues when they are working or employed.

The holiday accrual percentage is based on the current statutory minimum holiday entitlement which a worker is entitled to (including all bank and public holidays). The current rate is 12.07% and this percentage is arrived at by the following calculation:

5.6 (weeks) divided by 46.4 (the remainder of the leave year after deducting the 5.6 weeks) multiply by 100 = 12.07%.

The D&P Recruitment Holiday mode of payment is referred to as 'accrued' holiday pay, your pay is effectively 'banked' and held until you actually take the holiday due to you. You will be paid your holiday pay the week after you have taken your holiday, just as you are for the assignments undertaken by you. All accrued holidays must be taken during the holiday year or lost.

This 'accrued' method also helps you manage your holiday pay and ensures that when you take time off, you have the peace of mind of knowing that funds will be available.

To ensure that you are able to take and be paid for your holiday, please book the relevant holiday dates with your consultant. However, please ensure that these are acceptable with the client first.

You need to give D&P Recruitment at least two weeks' notice of your holiday dates.

D&P Recruitment holiday year runs from 1st April to 31st March each year.

Holidays

Inform your consultant when you wish to take your holiday after agreeing the dates with your client. You need to give D&P Recruitment at least two weeks’ notice of your holiday dates.

To book your holiday and to be paid for it, please contact your Consultant. DO NOT record your holiday on your work timesheet.